Operation, our core
services, since SJAM EMAS Penang started her services on December 2005,
attended various of emergency, from seriously injured, to the severe heart
attack; medical emergencies till emergency delivery, our medics remain to
carry the motto of SJAM, for the Service of Mankind.
Emergency calls to 999
will be received at the regional call centre and calls in EMAS Penang's
coverage area will be diverted directly to us. This Emergency Ambulance
Service will serve the community of
South West District of Penang
including homes, industries, public areas, roads and public gathering. It
helps to decrease the burden of Penang Hospital Emergency Department, as
well, aim to decrease the respond time of emergency ambulance. This
emergency ambulance services are free of charge. Apart from this, the EMAS
ambulances will transport all emergency cases to the hospital of patient's
choice (government or private hospital).
EMAS Penang emphasizes on
the proper pre-hospital care to the patient, on scene as well as en route to
government or private hospital. Six aspects of EMS, i.e. Detection,
Reporting, Response, On scene care, Care in transit, Transfer to definitive
care, represented through the
Star of Life
are take into account for every case we responded. To increase the
efficiency of emergency medical service in the region, EMAS Penang is linked
to the Hospital-based Emergency Ambulance Radio
link (HEAR) (previously, Penang Emergency Ambulance
Radio Link, PEARL). HEAR is the wireless radio communication system, with
Penang Hospital as the main control, coordinates all the ambulance service
provider in Penang, they includes all the government hospital, St. John
Ambulance Malaysia(SJAM), Civil Defence (JPAM) and Malaysian Red Crescent.
EMAS Penang will be activated by Penang Hospital when received any emergency
call within the EMAS Penang coverage area. EMAS Penang will function within
protocols developed and approved by Medical Advisory board.
Besides, St. John Ambulance Malaysia, State
of Penang also offers Non-emergency patient transport ambulance service.
This service includes:
i ) Ferrying patient to hospital for medical / routine check up.
ii) Ferrying patient back to home from hospital.
iii) Ferrying patient from one hospital to another.
iv) Ferrying patient for treatments at Dialysis Centres, Rehabilitation
Centres, and etc.
Our area of service, covers the whole Penang as well as Peninsular
Malaysia, from the border of Malaysia-Thailand to border of
Malaysia-Singapore. Should you need our service and assistance, you are
welcome to make an appointment and arrangement with our staffs.
Contact us at 04-828 5972 for arrangement
Dynamic, professional, committed to the community